Privacy, Confidentiality & Cookie Policy

Sheena Lawless is committed to protecting and safeguarding your personal data.

This privacy policy sets out how Sheena Lawless uses and protects any information that you give us when you use this website. Sheena Lawless is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

As part of this commitment, our privacy policy and cookie notice are kept up-to-date and all effort is made to meet the high standards of the new European data protection law, known as the General Data Protection Regulation (GDPR).

General Statement
Sheena Lawless respects your right to privacy. Visitors are advised that each time they visit https://www.sheenalawless.com.

The following are reasons for which information may be gathered and retained.
i. Comprise statistical information collected and aggregated on a non-personal specific basis of all visitors to the site.
ii. Gather and retain specifics which is personal or particular to a specific visitor who knowingly chooses to provide that information.

Collection and use of personal information

Contact Forms
Through contact forms/BOOK NOW links on https://www.sheenalawless.com you have an opportunity to provide us with further information. By submitting your data, you are releasing some level of personal information. This information is not stored on our website database, however your data is emailed to our website email address where it is saved, so we can respond to your enquiry. Additionally, we may use your contact details to forward any news letters or information of interest you may have subscribed to. You may unsubscribe from any emails you receive after the first reply.
Please note that “Sheena Lawless ” does not pass your data on to any third parties.

Subscribing to our Mail List
By choosing to sign up for our subscribe to our mail list you are consenting to your data being sent and stored by Mailchimp. You can find out more about how Mailchimp stores and handles you data here. https://mailchimp.com/legal/privacy/

Collection and use of non-personal, statistical data
The statistical and analytical information provides only general information about the number of people who visit https://www.sheenalawless.com

• The number of people who return to this site
• The pages that they visit
• Where they were before they came to this site and the page in the site at which they exited.

This information helps us monitor traffic on the website so that we can further develop and manage the efficiency of the website and its content. It provides us with a greater understanding of the pages and topics within the site that are most visited and to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the “Sheena Lawless” website.

Sheena Lawless carries out all therapeutic aspects in accordance with their relative governing bodies i.e. APCP, ASIS, and AASECT’s Codes of Ethics and are therefore mandated to follow Children First Guidelines for the Protection and Welfare of Children.

Sheena Lawless provides a confidential service at all times, and exclusions are only made under the following circumstances:

Examples of the exceptional circumstances when information would be shared to the relevant authorities are

• where disclosure is made at your request or with your consent
• where we are legally required to do so
• where we believe that someone, especially a child or vulnerable adult is at risk of harm
• where we believe you are at risk of harm
• where disclosure is permitted by law and required to protect our interest.

Should a third party need to be informed in such situations, where possible this will first be discussed with the client.

For further information contact us on +353 085 882 6409 or email info@sheenalawless.com to arrange a suitable time for a confidential discussion and initial assessment.

Alternatively please arrange a free 15 minute consultation by clicking the book now link.

Privacy Notice

Sheena Lawless (“we”, “us”, “I”,“our”) is a “Controller” under the General Data Protection Regulation ((EU) 2016/679) (“GDPR“) in respect of certain Personal Data you furnish to us. “Sheena Lawless ” has its registered office at 22 Irishtown, Athlone, Co. Westmeath.
This Privacy Notice is intended to help you understand what Personal Data “Sheena Lawless ” collects about you, why we collect it, and what we do with it.

1. What is Personal Data?
“Personal Data” is any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier such as a user IP addresses or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and includes Special Categories of Personal Data;
“Special Categories of Personal Data” is any Personal Data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; genetic data or biometric data and data concerning health or sex life and sexual orientation.

2. Personal Data Collected and Processed
Sheena Lawless collects and process’s Personal Data relating to you in connection with our relationship with you.
This Personal Data includes:
your name and contact details, including your address, phone number and email address if you have provided them to us; Communications you have had with us via email or post any other Personal Data relating to you that you provide to us or that we generate about you in connection with our relationship with you, including records of any consent you have given and your use of the Sheena Lawless website.

3. Technical Data Collected
When you visit the Sheena Lawless website, statistical and other analytical information is accumulated on an aggregate basis of all visitors to our website. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

4. Purposes for which we hold your Personal Data
The Personal Data that is referred to above will be processed for the purposes of:

1. Internal record keeping
2. Referral to another professional or professional service with your consent.
3. To provide a contract in which we carry out our services provided to you; and to complying with our legal obligations;
4. To provide outstanding customer service and respond to any communications you might send us;

Our legal basis for collecting and using this information in accordance with the provisions of this Data Privacy Notice is:

That you have consented to the Personal Data provided
You are in agreement to setting out a binding contract with us
The collection of Personal Data is used lawfully to support tailored therapeutic practice which best serves your need.

Please Note: Although you have willingly provided consent for the use of your Personal Data, you can withdraw it at any time by sending an email to info@sheenalawless.com.

5. Disclosure of your Personal Data to third parties
We will not share your personal details with third parties without your consent.
We may disclose your Personal Data to various recipients in connection with the above purposes, including: to other public authorities and bodies where required or permitted by law, such as An Garda Síochána or other law enforcement authorities for the purposes of prevention, investigation or detection of crime; and to comply with any applicable law or regulation, a summons, search warrant, court or regulatory order, or other statutory requirement.

6. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as they are not governed by this privacy statement. Exercise caution by visiting the privacy statement applicable to the website in question.

7. How we use cookies
A cookie is a small file which requests permission to be placed on your computer’s hard drive. Once you consent, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website by understanding our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Cookies do not invade your privacy or give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note doing so may restrict you from taking full advantage of all aspects of our website.

8. Transfers of your Personal Data outside of the European Union
For the purposes outlined above and particularly for technical support, from time to time, we might have to transfer your Personal Data outside the European Economic Area (EEA) to a country that has not been confirmed by the European Commission to provide an adequate level of protection for Personal Data.
If so, we ensure that appropriate measures will be insitu to comply with our obligations under applicable law governing such transfers, which may include entering into a data processing agreement in respect of the transfer which contains the ‘standard contractual clauses’ approved by the European Commission, or in respect of transfers to the United States of America, ensuring that the transfer is covered by the EU-US Privacy Shield framework (or any replacement framework). Further details of the measures that we have taken in this regard are available on request from info@sheenalawless.com.

9. How we secure your Personal Data
Where you engage with us via the Sheena Lawless website, the nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet. No data transmission over the internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

10. Your Rights
You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your Personal Data:
Right of access – The right to access your Personal Data;
Right to rectification – The right to request the rectification and/or erasure of your Personal Data in certain circumstances;
Right to erasure – The right to be forgotten in certain circumstances;
Right to restriction of processing – The right to restrict the use of your Personal Data in certain circumstances;
Right to object – The right to object to the processing of your Personal Data;
Right to data portability – The right to receive your Personal Data, which you have provided to us, in a structured, commonly used and machine-readable format or to require us to transmit that data to another controller, in certain circumstances.
In addition to these rights, you also have the right to lodge a complaint with the Irish Data Protection Commissioner, and the right to pursue a remedy through the Courts if we fail to meet the required standards of data protection.

11. How you can exercise your rights
To execute any of the rights set out above, please contact us at info@sheenalawless.com

12. How long we retain your Personal Data
Sheena Lawless will not hold your Personal Data for longer than is necessary. Your Personal Data is retained for as long as needed to fulfil its purposes described in this Privacy Notice (including but not limited to section 5 (Disclosure of your Personal Data to third parties), or to comply with any applicable statutory requirement.

13. Changes to this Privacy Notice and our Policies
Sheena Lawless reserves the right to make changes to this Privacy Notice at any time without prior consultation. Any changes to this Privacy Notice will be posted on our website so that you are always aware of what Personal Data is collected, how it is used, and under what circumstances, if any, a full disclosure will be made. If at any time it is decided to use Personal Data in a manner significantly different from that stated in this Privacy Notice, or otherwise disclosed to you at the time it was collected, you will be immediately notified by e-mail. Policy last updated on 30/10/2023

14. Questions and Complaints
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at info@sheenalawless.com. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect
If you have any further queries regarding this Privacy Notice, you can contact us using the information below:

Data Protection Officer: Sheena Lawless
email: info@sheenalawless.com
also
You have the right to lodge a complaint with the Irish Data Protection Commissioner.